Our Services
Our modern solutions for optimized customer communication and digital transformation in publishing
Communication Solutions
State-of-the-Art Telephone System
Innovative communication solutions with special focus on IVR technologies for optimized business communication.
- Comprehensive IVR functionality
- Integration of voice services (Microsoft/Amazon)
- REST-API connectivity
- Graphical dial plan editor
- Reliable voice quality
Customer Service 2.0
Modern customer service at the highest level
Inbound, outbound and ticket processing with AI-supported technology for optimal customer care.
- Inbound service for print media
- Modern ticket solution
- AI-supported analysis
- Omnichannel communication
- Real-time monitoring
PromoApp
Digital Lead Capture at POI
Fast and legally secure capture of trial reader and subscriber data via Android tablet with digital signature.
- Digital capture via tablet
- Legally secure digital signature
- Offline use without internet
- Comfortable dashboard
- GDPR-compliant data management
External Data Protection
IHK-certified expertise
Over 25 years of experience in secure processing of personal data. We support you as an external data protection officer.
- Review of business processes
- Data protection management system
- Employee training
- GDPR-compliant consulting
- Starting from 199 EUR/month
Swipe to navigate